Privacy Policy

Last updated: 09-07-2025

1. Information We Collect

We collect personal data including your name, email address, profile image, Gmail token (if connected), subscription details, and usage data such as number of emails sent or templates used.

When signing in with a provider (e.g., Google), we collect account identifiers and access tokens necessary to authenticate and serve your account.

2. How We Use Your Data

To deliver and personalize services such as email campaigns and follow-ups
To enforce subscription limits and manage billing
To authenticate users and manage sessions
To send transactional notifications

3. Gmail Integration

When you connect your Gmail, we store access tokens to enable email delivery and campaign tracking. We do not read or store email content outside the scope of these actions.

You can revoke Gmail access anytime through your Google account.

4. Subscription and Payments

We use Razorpay to manage subscriptions and billing. No sensitive payment details are stored on our servers. We only store Razorpay identifiers and transaction metadata.

5. Usage Tracking

We track your usage (e.g., number of AI templates, emails sent) to monitor limits based on your plan and provide usage analytics.

6. Data Sharing & Third Parties

We do not sell your data. Your data is shared only with essential third parties such as payment providers and cloud services, all of whom follow strict security protocols.

7. Your Rights

Access or update your profile data
Request account deletion by contacting support
Export your data upon request

8. Data Security

We follow industry best practices to secure your data including encryption, access control, and regular audits.

9. Children’s Privacy

Our platform is not intended for use by individuals under 13 years of age.

10. Changes to This Policy

We may update this Privacy Policy in the future. Users will be notified of significant changes via email or in-app messages.

11. Contact Us

If you have any questions or concerns regarding your data, feel free to contact us at: connect@refro.live